On a rainy Sunday, I wanted to give Onedrive’s new Personal Vault a shot. The configuration wizard starts normally, but then the error 0x80070490 struggle begins. Let’s see how this Sundays ends… 🙂
Btw: Please leave a comment if this article helped you out (or maybe not). I’ll do my best to make this post as complete as possible with the best guidance to fix this issue.
Error code 0x80070490 – OneDrive couldn’t be installed
I’m using my Windows 10 pc for this process. To enable my Personal Vault, I double-click the Personal Vault file in my Onedrive folder. Note: the Personal Vault is shown as a file / shortcut. Don’t look for it in the folder list.
Disable Antivirus (worst solution)
One way to fix my Onedrive Personal Vault issue, was to disable antivirus. In my case Windows Defender / Windows Security (but I’ve read successful stories too on disabling F-secure, Symantec, Avast and McAfee). However, once enabled, my Personal Vault didn’t function anymore. So that would mean I had to leave it disabled. No-go. 🙂
Disable Check Apps and Files
Another fix, that has been confirmed by several users, is to turn off Check Apps and Files. This is less insecure than fully disabling your antivirus. Follow these steps:
- Click Start -> type Windows Security -> click Windows Security
- Go to App & Browser Control, scroll to the Check apps and files section and click Off.
- Retry to open the Personal Vault
Another possible way to fix 0x80070490 is to reset Onedrive.
To reset, follow these steps:
- Open a command prompt
- Run the following command
Wait 30 seconds. This process is “invisible”.
- In the same command prompt window, run this command to restart Onedrive:
Onedrive will now perform some finishing operations related to the reset.
- Retry to enable the Personal Vault
Reset Onedrive Account
A reset of your Onedrive account may be your last resort to fix 0x80070490. It sounds worse than it is, though. The procedure does not cause any data loss, because your data is stored on Microsoft servers. In addition, it will not delete local data that was not synced yet.
To reset your Onedrive account:
- Right click the Onedrive icon -> click More -> click Settings
- In the Onedrive window, click Account tab and click Unlink this pc
You can now add your account again by using the Onedrive wizard. It will popup as soon as you start Onedrive.
This latest step fixed my Personal Vault issue with Onedrive.
But your problem may be solved sooner, or maybe not at all! Please leave a comment so I can improve this article, or change the order of possible fixes.