If you run Exchange 2007 SP1 with an antivirus program like Trend Micro ScanMail 8.0, the following event may occur in your eventlog:
Event Type: Warning
Event Source: MSExchangeIS
Event Category: Virus Scanning
Event ID: 9874
Date: 8/4/2008
Time: 8:34:47 AM
User: N/A
Computer: %
Description:
Unexpected error 0x80040109 occurred in “EcProcessVirusScanQueueItem” during virus scanning. Mailbox Database: %/cn=Microsoft Private MDB
This Warning is a known error in SP1 and you can ignore it. So far, there has not been released a hotfix for it. Maybe SP1 Rollup 4 will come with a solution (as I’m wrting this, only Rollup 3 has been released, which does not fix the problem)
Update december 11, 2008: tested by myself and one of my blog readers, Rollup 4 does not fix the EcProcessVirusScanQueueItem – problem. Maybe I was too optimistic when I wrote this post in August 🙁
We’re running Exchange 2007 and get the 9874 all the time. Rollup 4 did not fix it.
Rollup 5 does not fix this either.
I just applied Rollup 6 today and this too does not fix the error.
Rollup 1,234,987 doesn’t fix it either.
🙂
Wow! Microsoft recently released Exchange rollup 7. According to the release notes, it fixes the event 9874 error!
More information about rollup 7 for Exchange 2007: http://support.microsoft.com/kb/960384
The KB-article which describes the problem:
http://support.microsoft.com/kb/952778/
I haven’t tested it yet, but if you have, please leave a note 🙂
Microsoft Release Roll up 7 but there is a BUG on it,After installing Rollup 7 Exchange Outlook Web Access is not functioning.i have remove the rollup patch then my OWA start functioning again.
thanks
Wow! Microsoft recently released Exchange rollup 7. According to the release notes, it fixes the event 9874 error!
More information about rollup 7 for Exchange 2007: http://support.microsoft.com/kb/960384
The KB-article which describes the problem:
http://support.microsoft.com/kb/952778/
I haven’t tested it yet, but if you have, please leave a note 🙂