Trying to install Gears 5 I got an error at 0%, stating “something unexpected happened” followed by Error code: 0x80040154
Trying to install Metro Exodus resulted in pretty the same error “We have a problem on our end, error 0x80040154”
This was all in the Xbox Beta App and in the Microsoft store.
Troubleshooting 0x80040154 to prevent Something unexpected happened
Error 0x8001054 is usually caused by a firewall. So I disabled ZoneAlarm, rebooted my computer, and tried again. Same problem. Disabled Defender. Same problem
Then I decided to give it a last try: I UNINSTALLED ZoneAlarm. This actually fixed my issue with the Gears 5 installation.
I’m not interested in Metro Exodus, but nevertheless I have faith that it would install without error 0x80040154 too.
Solution to 0x80040154 in Gears 5
TL;DR : don’t just disable your alternative antivirus program, but completely uninstall it to ensure your antivirus isn’t the problem.
I’ve seen several websites instructing to do a system restore, reinstall Windows 10, recovering system partition (what?! for no reason 😀 ). Although it will solve your error, don’t waste your time on these advises. My teacher used to tell me: don’t shoot a fly with a cannon if you can smash it with your newspaper.